Why designing a character for your Chatbot is important | by Quovantis | UX Planet
The conversation designer's handbook — or how to design chatbots, Google Home actions and Alexa skills that work | by Tom Hewitson | labworks.io | Medium
Designing Bots: Shevat,Amir: Amazon.com.au: Books
Conversational UX Design. All Facebook Messenger Bots Interactions | by Anna Iurchenko | Chatbots Magazine
Full version Designing Bots: Creating Conversational Experiences For Kindle - video dailymotion
How to Design a Chatbot: Creating a Conversational Interface